top of page


What is Virtual Physiotherapy?

Secure online video technology allows for face-to-face interaction between the physiotherapist and the patient when an in-person treatment is not possible due to social distancing.


What can the physiotherapist provide in a virtual physiotherapy appointment?

We will perform a full history to determine the extent of your injury and provide a diagnosis, examine range of motion and evaluate strength, and prescribe exercise and appropriate pain management techniques to reduce pain.


Are virtual physiotherapy appointments covered by insurance?  Do you provide Direct Billing?

At this time, the following insurance companies are covering virtual physiotherapy services:

Canada Life, Sun Life, Manulife, Desjardins, Industrial Alliance, Claim Secure, Johnston, Chambers of Commerce, CINUP, Maximum, Manion, Group Health, Group Source, Pacific Blue Cross (subsequent treatments only), Alberta Blue Cross, Medavie Blue Cross, ICBC and Worksafe BC Claims. Please check with your insurance provider to determine if you have coverage for virtual physiotherapy.

YES! We provide direct billing!!


What is required?

You will need an internet connection, e-mail address to receive the link to the secure connection, microphone and camera.  Tablets, phones, laptops and desktop computers with these features are all suitable.


Call us today at 250-860-3326 to book a virtual appointment.  We are here and ready to help while respecting social distancing measures.  

bottom of page